This update includes three (3) sync and integration improvements for all PMSes. Read on.

Use new file context for patients in Preve

If you use Cliniko or Nookal, you can see and use new files for a Preve session. This now works across clinical notes, documents and insurance forms.

Visit a Session > File > Select File

Automatically Sync to the PMS/EMR

If you work within a clinic that uses Nookal, PracSuite, Jane, Prompt or PtEverywhere, you can now choose your own sync settings — compared to defaulting to the clinic's master setting.

Visit Settings > Personal > Integration and toggle on/off

Multiple location details for letterheads

Preve now brings across the locations from the PMS/EMR so you can select the specific one(s) you work at for your document letterheads.

Visit Settings > Personal > Profile and select locations

You can now add exercise images (along with video) to your content library for use in treatment plans. This long awaited feature has been enabled through the new Settings on web.

• Upload multiple files in a batch (bulk upload)

• Update each name and description

• Automatically uploads in the background

• Instantly available for all patients and team members

Previously the Content Library was only available on the iOS and Android apps.

The new Settings function in Preve for web is now cleaner and easier to use.

And comes with a range of new and hidden features!

1. Reorganised and logical menu and tabs — making it easier to navigate to the right setting

2. Search! Yes, search for a setting and it'll magically appear

3. Team management — it's now far easier to manage the team's profiles

4. Content library — this is the big one — upload, edit and manage content you've filmed on the app, but also add new content, including static images

5. Snippet library — a smarter way to add and edit snippets for use across Preve

6. New security and privacy settings — MFA, Passkeys and 2fac

You can now submit Help tickets using audio, text and files. Using the Get help button at the bottom left of the web app be as specific as possible to get help as fast as we can provide it!

That's it for now!

Create your own clinical note or charting template, now available for Pro users.

What type of customisations are possible? Endless, but here's a summary:

• Type (e.g. modality, speciality, initial or follow up)

• Tone (e.g. your language, shorthand,

• Formatting (e.g. nested bullets, heading styles)

The best bit? You don't actually need to write a template. Using the Preve exemplar-based template system, we'll do the work for you:

• Drop in an existing clinical note that you're happy with

• Preve then reads and infers clinical context and content

• Preview the output in a real session

• Make amends to the preview and those edits are saved to the template

• Use the advanced editor if needed

It's a real game-changer!

Preve for Therapists is our iPhone and Android app for practitioners, neatly complimenting the browser-based product.

With the new app, you can now:

• Record full sessions with a patient

• Generate and update treatment plans

• View, create and edit clinical notes and charts

• Film exercises with patients, automatically on their treatment plans

• Film or upload exercises within the Content Studio — for use with any patient, for any team member

• See your schedule live

• Notifications when appointments are about to start

• Notifications to add exercise content treatment plans

Use Preve in the gym, the rooms, or anywhere in between.

All day back-to-back!

Download now for iPhone or Android

With the new iOS and Android app release, anyone on the team can contribute to the clinic's exercise library.

With the Content Studio you can:

• Film any exercise instantly (up to 60s)

• Upload any existing exercise video from your library/camera roll

• Name and describe the exercise

This content can be directly attached to any patient's treatment plan, and is accessible by any practitioner in the clinic workspace.

This is in addition to the previously available feature of filming exercise with patients present.

Patients get a fully upgraded experience

And we’ve made it heaps easier and better for practitioners, too. Preve’s always been great at making your home rehab as specific as your prescription, but there have been two gaps; adding visual content and seeing how patients are engaging with your program.

So we made some amazing improvements to the feature

• Faster, smarter and easier content selection

• Your clinic’s own content library (via YouTube)

• Patients get a whole new content experience

• Patients see their completed rehab daily

• Patients can flag pain or discomfort

• You get a feedback loop from patient engagement

Preve can now feasibly be your HEP / exercise platform end-to end.

Here’s a sneaky look!

Preve integrates with Jane App

We all love Jane — a flexible, user friendly and fully scoped EMR. Now, Preve makes Jane even more powerful for physical therapists.

Built for PTs and patients

Preve is built for the PT workflow, minimising the administrative burden while giving your patients even more value.

Beyond what Preve gives you out of the box, the Chrome Extension-based integration with Jane enables:

• Realtime syncing of the schedule, notes and patients

• Charts: auto-sign, send drafts, or send amendments back to Jane

• Historical context — Preve infers patient history before you start

• Treatment plans: create, send and update treatment plans

• See patient clinical context from Preve in Jane

Preve’s is not affiliated with or approved by Jane.

See how the integration works

Custom Templates for Letters and Documents

You can now create your own formats for letters, documents, reports and other important outputs.

And no, it’s not a silly template builder.

Here’s how it works

Drop in a PDF exemplar (a previous document you’re happy with)

• Add any helpful instructions

• We’ll generate your document ready to edit

• We’ll then save the document as a template for future use

• Your template will be available for everyone in the clinic

• Custom templates are only available on the Preve Professional plan

Remember stuff you’d maybe forget

For you, remembering clinical context is far easier than a patient’s social calendar.

Preve now collects what you can’t always remember: Partners’ names, occupation, hobbies, and things of recent importance.

Social History aka About Your Patient

🧠 Remembers and stores subjects important to your patient

🔍 Glance-able reference every time you start a Session

🧡 We show unconfirmed items as orange chips

👩‍🏫 Updated every time you see the patient

You’ll see the About Your Patient component in two places:

1. Above the checklist when you’re creating a session, where it’s view-only

2. On the patient’s page, where you can automatically update, edit and add items

We’re hopeful this is a small contribution to even better relationships with patients.

Watch a demo here

Now this is exciting…

Today, we’re inviting you to download our Practitioner Rehab App which lets you film patient exercise rehab videos in real-time as a part of the treatment plan. 

We’re a big believer in individualised plans and content for patients, and this app allows you to take that to the next level. 

Here’s what you can do in the app

📆 See your patient schedule and search your patients

🔍 View historical clinical notes in chronological order

💪 See rehab exercises from the last generated treatment plan

📹 Film patients doing their exercises in clinic

There are two ways to add videos to exercises in a patient’s treatment plan:

1. Update the treatment plan before filming each exercise

2. Film the exercises, then generate a treatment plan, and attach them either in the app or on the web

Videos you film are securely saved at the patient level. This ensures there is no risk of sending unintentional content to other patients.

Google Play Store

Apple App Store

When you get to the end of your day, it’s hard to know where you’re actually at with your admin.

Our new feature, the very creatively named End of Day Summary, fixes that.

Like a simple checklist, for every person on your schedule, Preve automatically shows you what’s left to do.

No digging. No guessing. No going home wondering if you’ve missed something. And it works even if you’re not integrated into Cliniko or Nookal.

Here’s what the items mean

👀 Review Session = updated the clinical note and saved

📝 Update Treatment Plan = any method of updating the pt plan

🧾 Create Document = any document created for the session

💌 Send Treatment Plan = SMS or emailed plan to patient

The items will be checked off automatically, but you can also tap the circle to do it manually. Clicking the text will take you to the page to action.

Bonus for those not using Cliniko or Nookal

You can now super quickly create your daily schedule in Preve. No more fiddling around between consults trying to start a session! 

Preve’s always been neat and tidy, but sometimes a bit too spacious. So we embarked on a little project to tighten a few things up, and add a little more vibrancy to the workflow.
— Adam

More of the right stuff in the right places

👀 Tighter fonts = more content on single rows (easier to read)

🎨 Clearer colour system to better distinguish this from that

🧾 Collapsed menu for more permanent real estate

🍟 A better dashboard with more patient context

🧠 An insanely more useful patient record page

Check it out!

In this Changelog there are some seriously awesome improvements to Charting / Clinical Notes, with new formats, templates and preferences for detail. Alongside this, the treatment plan now highlights new changes ✨and there’s a bonus: save and email a PDF treatment plan.

— Adam

Clinical Note Formats and Specialist Templates

We know you’ve waited for this one. Preve now offers a range of clinical note templates across both initial and follow up templates.

General Templates

• Initial

• Follow up

Specialist Templates

• Community Health Physio

• Hand Physio

• Neurological Rehab Physio

• Paediatric Physio

• Respiratory Physio

• TMJ & Headache Physio

• Women’s Health Physio

Want to see an additional specialist template? Send a few examples our way.

Brief or Detailed Clinical Notes?

It might sound simple, but each of the new clinical note templates has a brevity preference to suit your style. This feature has been designed based on reading styles, rather than reducing operative information.

Save Treatment Plan PDF…

PDFs are back, baby! In one click your patient’s treatment plan will be automatically generated and saved to your downloads. Pretty neat.

Save a PDF from the Patient page or the Session page

…and email it right from Preve

In the same action, you can send the treatment plan as an email.

The body of the email is taken from the “Note for {Patient}” at the top of the treatment plan, and the PDF is automatically attached.

Two clicks and you’re the most organised physio in the country.

Bonus! Treatment Plan changes highlighted

When you generate a treatment plan, updates or changes are now highlighted. Items that can be expanded and collapsed (we call them accordions) are automatically expanded when there is a change, and if not, it’ll stay closed.

This makes reviewing the treatment plan heaps easier.

We’ve given Treatment Plans a new look and feel. They’re now easier to read, quicker to edit, and more personal for patients. With a cleaner layout, simple in-line editing, one-click deletes (with undo), and space for a personal note — creating and updating plans is faster, smoother, and more engaging than ever. The result: less time on admin, more clarity for patients, and better follow-through on their report.

Product Update: New Look Treatment Plan

We’ve been working on making treatment plans even easier to create and update.Check out the latest improvements which include in-line editing, collapsable sections, links for exercise videos, and an introductory note to patients.

 New two-column layout

The Treatment Plan is now two columns side-by-side, making it easier to read, and far shorter on the page.

Sections are collapsable, making it far easier to glance at.

We’ve improved the appointment schedule to include a “focus” and you can now add a URL/link on each exercise.

Easy in-line editing

You can now click any object (except for the section headings) and edit in-line. It’s a huge time-saver.

Note you still need to Save or Save & Send the treatment plan once you’re finished with all of your edits.

Delete, undo, delete again

You can now instantly delete entire aspects of the treatment plan, and if you’re trigger-happy, there’s an Undo button that’ll appear until you take the next action.

And finally, some personalisation

A few of you asked if we can add a placeholder for a personal note to the patient on the treatment plan.

We loved the idea so much we added it in, and gave it a touch of AI.

It’s fully editable, of course, but it’s worth giving it a shot!